Shipping Policy

Effective Date: 28 February 2026

Thank you for shopping with SriMundhir Foods LLP (“SriMundhir”, “we”, “our”, “us”).

This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing Time

• All orders are processed within 1–3 working days after confirmation of payment.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During festive seasons or high-demand periods, processing times may be slightly extended.

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2. Shipping Locations

We currently ship across India.

For bulk or international shipping inquiries, please contact us directly.

3. Delivery Time

Estimated delivery timelines:

• Metro Cities: 3–5 working days

• Other Locations: 4–7 working days

Delivery times may vary depending on courier partner availability and location.

4. Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout.

• We may offer free shipping on orders above a certain amount (as announced on the website).

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5. Order Tracking

Once your order is shipped:

• You will receive a tracking ID via email/SMS.

• You can track your order through the courier partner’s website or via our Track Order page.

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6. Delivery Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

• Weather conditions

• Courier issues

• Natural calamities

• Incorrect address details

• High seasonal demand

SriMundhir Foods LLP is not responsible for delays caused by courier partners or unforeseen circumstances.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

• Delivery may be delayed or returned.

• Re-shipping charges may apply.

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8. Damaged or Tampered Package

If you receive:

• A damaged package

• A tampered parcel

Please:

• Do not accept the delivery (if visibly damaged), OR

• Take clear photos and contact us within 24 hours of delivery

We will investigate and assist accordingly.

9. Contact Information

For any shipping-related queries, please contact:

SriMundhir Foods LLP

B-303, Tower 1, Ashiana Mulberry
Sector 2, Sohna
Gurugram, Haryana – 122103
India

Email: info@foods.srimundhir.com

Phone: +011-6931-0495